FAQs
Can I buy FRASSAÏ in the U.S.?
Yes, FRASSAÏ is available within the US. All US orders ship from within the US.
Where do you ship from?
- U.S. and Canada orders ship from the US
- Europe orders ship from Italy
- Argentina orders ship from Buenos Aires
- Asia and all other countries ship from either the US or Italy, depending on availability
Will I have to pay customs duties or import taxes?
When buying from another country, you may be charged additional fees depending on the import taxes and/or customs duties of your home country.
- U.S. orders shipping within the US: duties are not applicable
- EU orders shipping within the EU: duties are not applicable
- UK, Canada, and all other destinations outside of the USA and European Union: customs duties and/or import taxes may apply. We recommend checking your local customs rules before ordering.
As the receiver, you are legally liable for any customs duties or import taxes incurred. We are unable to refund orders if you refuse to pay these fees.
Do you offer a Discovery Set?
Yes, we offer a Fragrance Discovery Set which allows for discovery of our perfume collection from the comfort of your home anywhere in the world.
Where can I buy FRASSAÏ in Argentina?
We offer our products on our website and at our studio, by appointment only. Contact us at info@frassai.com.
Can I buy your perfumes online?
Shop for FRASSAÏ perfumes and candles online. We ship online orders from the US, Italy, and Argentina.
Where can I read reviews of your fragrances?
You can read reviews of FRASSAÏ's fragrances on our website. All published reviews are from verified customers and official products.
